Refund policy

We want you to love your purchase from Drip N Cozy Collective. If you are not completely satisfied with your order, you may request a return within 14 days of receiving your item.

To be eligible for a return, the item must:

Be unused and unworn

Be in its original condition

Have all original tags attached

Items that do not meet these conditions may not be accepted for return.

Non-Returnable Items

Certain items cannot be returned, including:

Sale or Clearance items

Gift Cards

Personalized or custom items

Return Process

To start a return, please contact us at:

support@dripcozycollective.com

Include:

Your order number

The reason for the return

Photos if the item is damaged or incorrect

Once your return request is approved, we will provide instructions on how to send the item back.

Refunds

After we receive and inspect your returned item, we will notify you if your refund is approved.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Please note that your bank or credit card provider may take additional time to post the refund.

Exchanges

If you received a defective or incorrect item, please contact us within 5 days of delivery and we will arrange a replacement if available.

Shipping Costs

Customers are responsible for return shipping costs unless the item received is damaged or incorrect.

Shipping fees are non-refundable.

Contact Us

If you have questions about our return or refund policy, please contact us:

Email: support@dripcozycollective.com

Last Updated:June 20,2026